Some customers may encounter payment failure during the payment process. Credit card payments fail for the following reasons: insufficient funds, purchase not authorized by the card owner, incorrect account/billing details, or expired credit card. If none of these issues apply, it is because the credit card payment audit of adult products such as sex dolls is very strict and cautious, therefore, many of our customers may be unable to pay successfully if they pay by credit card directly on the payment page.

If you are unable to pay by credit card, we recommend another credit card payment method, using Paypal Express Checkout and then selecting the payment by credit card in the paypal pop-up window.

The tutorial are as follows,

1.On the shopping cart page, click 【PROCEED TO CHECKOUT】button.

2. On the payment page, click the yellow button【PayPal】and select Express Checkout.

3. In the paypal pop-up window, click the 【Pay with Credit or Debit Card】button.

4. In the information filling page, fill in your credit card information.

5. Click the 【Continue】 button at the end to complete credit card payment.

If you have completed the above instructions but still cannot pay with your credit card successfully , please consult your card issuer or contact Customer Service Representatives(service@tantaly.com) with your order number, name, and email address and we will email you to assist in processing your order.

Some customers may encounter payment failure during the payment process. Credit card payments fail for the following reasons: insufficient funds, purchase not authorized by the card owner, incorrect account/billing details, or expired credit card. If none of these issues apply, it is because the credit card payment audit of adult products such as sex dolls is very strict and cautious, therefore, many of our customers may be unable to pay successfully if they pay by credit card directly on the payment page.

If you are unable to pay by credit card, we recommend another credit card payment method, using Paypal Express Checkout and then selecting the payment by credit card in the paypal pop-up window.

The tutorial are as follows,

1.On the shopping cart page, click 【PROCEED TO CHECKOUT】button.

2. On the payment page, click the yellow button【PayPal】and select Express Checkout.

3. In the paypal pop-up window, click the 【Pay with Credit or Debit Card】button.

4. In the information filling page, fill in your credit card information.

5. Click the 【Continue】 button at the end to complete credit card payment.

If you have completed the above instructions but still cannot pay with your credit card successfully , please consult your card issuer or contact Customer Service Representatives(service@tantaly.com) with your order number, name, and email address and we will email you to assisting your payment.